I came in here a couple of months ago really excited to try there burgers especially because I like my burgers medium rare and that is a pretty (excuse my pun) rare thing here in Toronto. I ordered a burger with mushrooms I think, maybe another veggie. Definitely not cheese as I am lactose intolerant and well as self destructive as I can be at times, I know not to order my burger with belly kryptonite.
Burger came back medium rare. It seems to taste pretty good but I couldn't really tell because it was covered in cheese. Brought it back, they seemed pissed but were willing to remake my burger. I got it back a second time, this time no cheese but it was well done. Here, I felt pretty torn here because I didn't want to piss anybody off. I really just wanted to eat my damn burger. However, the whole reason I came here was because they made burgers medium rare so with held breath I bring back my burger for a third time just hoping I can have a medium rare burger with no cheese the way I can eat it without getting sick. I was respectful and did not raise my Voice. The guy who I believe is the owner told me that he would not make it again and that I definitely ordered with cheese ( I did not). He also said something to the affect of I was disrespecting him as a food service person. Well, this would have been my regular spot. I am sure I am not the only one who has been witness to this kind of rudeness. I felt humiliated.