rev:text
| - Our upstairs thermostat went berserk and wouldn't stop spitting out heat. When the bedroom reached 83° and I was close to passing out, we turned it off and bought a new one the next day. Our handyman installed it, but that didn't seem to fix the problem, so we called Airria, a company we used a couple of years ago on the recommendation of a neighbor.
They came only about 15 minutes after our call and went right to work to diagnose the issue. I've had several experiences in the past with other companies, here and in New Jersey, who I called on an emergency basis, only to be ripped off badly. Not this company. Once again they impressed us with their honesty. They could have told us we needed a new and better thermostat. Or even a new furnace. They thought the problem might be with the circuit board, but said that they didn't want to install it until they were sure, because now the replaced thermostat seemed to be working. They cleaned out the system and added two small parts, told us to monitor the thermostat over the weekend, and charged a reasonable amount.
Most homeowner have no idea what's going on when there is a problem with their heating and air conditioning and are at the mercy of too many dishonest HVAC companies. There is no question that we will continue to use Airria for all our future HVAC needs. They are prompt, reliable, and honest.
|