Just wentto drive thru and bought $28.81 worth of food. Got home and found my Nachos Bel Grande was not in the ONE BAG they stuffed everything into. I tried to call and complain but the phone was not answered. I tried 3 times. So I drove back and gave the guy my receipt and told him what was missing. He said "Let me get that for you" a few minutes later he came back and handed me a bag. Now everone makes mistakes.. sure I was the only customer there and it shouldn't be that hard to look at an order, make it and bag it... especially if tahts what you do all day.. but the problem for me was that I had spent my time ans gas while my food got cold at home and he never even said "sorry".. no offer of anything to make up for it.. nothing other than giving me the food that I paid for and shouldn't have had to come back for. So I told him that it was bullshit that he didn't even say sorry and he sai "I did" I told him no you said let me get that for you and told him taht I wasted tie and gas ti come back.. he said "oh well you can call and tel my general manager!" Really? Oh I will and I just finished the Tell The Bell Survey.. I worked fast food before.. I did 23 years behind a deli counter at a grocery store.. I know how a customer should be treated.. this was the opposite of that... so I go home and start to eat my cold food and it is horrible. not from being cold but from how they made it.. the bean and cheese burrito was timy, smashed and had almost no cheese. The mexican pizza my wife got was thrown together, ingredients everwhere except where they should be. The pintos and cheese were the worst.. The beans were so dry they crunched. Probably the worst food I heve ever had from a taco bell.. maybe from any fast food place ever! So now tomorrow I will be calling to complain to whoever will listen at the store and at the corporate office. I highly reccomend avoiding this location.