For the amount of money that goes to this hotel and casino, you'd think that they would be proficient in finding you an answer. I called the box office to answer questions I had on tickets for a show. They stated the box office opens at 10am. I drive down there through traffic. Get there just to find out they don't open til 12pm. Wait til 12pm in line. Then they tell me the specific box office opens at 2pm. Just a complete waste of time. Dread wasting money in this establishment or any other Caesars Entertainment group property. Very disappointing.