I agree with you Nisha D. For the past year or so the service has been horrible. I've only had 2 experiences that were considered Ok. The management can't seem to handle the staff they hire, the girls are blatantly rude and abrasive with customers. Don't ask questions about the products because you WILL be ignored. We should boycott the store, there's no reason to give money to people who can't train their staff or discipline them after a complaint is being made. You walk into the store in a happy mood and leave feeling shattered by the rudeness and the lack of customer service training.