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  • When we first arived it was a bit smokey. It was busy buy we have a child was was coughing. I also heard the table next to us complain about there eyes. Even with the door open it was a little extreme. A little better ventilation could go a long way. At first I thought we would have to wait a while because they were packed, and sadly there was a very small waiting area woth a few bar stools, and could turn into a stressful situation fast. After we sat down there was multiple people coming up to the table that worked there, but none of them would take our order due to the fact they were not are server. Which was very confusing because it seems like nobody knew who our server was. After a 15 minute wait in asking the lady in the back, there was finally someone at our table to take our order. After we had placed our order our waiter had returned back to the table to let us know that a couple of the meals we had ordered they no longer had the product to service our food. After we continue to name a few orders he continued to tell us that they were out of potatoes they're out of hamburger meat and so on and so on. After an hour and a half of seeing employees run around confused and upset at each other they finally started to bring out ourfood after most of the restaurant what's gone already. Even after they thought they had the situation handled with our table they still continued to mess up even after we were the only ones left in the restaurant. My wife was pregnant and ask to have her steak medium well after she had received her steak the steak was medium rare. Also a few minor things like, we receive the appetizer after the entrees, & they forgot my kids meal all together. And to make the situation even better as people were getting up and leaving before we received our food an old lady had slipped and fallen flat on her face due to the fact the restaurant floor was dirty. And my final word is the whole reason I gave this restaurant 2 stars is because the service was horrible but the food was phenomenal and after all that I have gone through for the horrible service I would definitely try and come back for some of the items on the menu. The food was delicious and their menu was very creative. I even took some of my favorite classic meals and put a spin on it. Plus the servers were very apologetic but, sadly sorrys don't fix bad service. At least would even considered giving this restaurant 3 to 4 stars if management would have came out and spoke with us and try to make the situation better or just simply hear an apology from the manager himself and making sure that everything will be on point would put some comfort into the situation There is also something about seeing our waiter rolled his eyes pull his hair and go crazy over the fact that services are going well makes the situation ten times more stressful. My best advice is if you want to eat at this restaurant, call ahead to make sure they're not busy so you don't have to go to the nightmare I had to go through. Sorry guys....
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