I'm super picky about my nails and how I like the final product to be. Alicia did an amazing job at getting everything perfect! I asked for matte gel nails and I haven't had much luck before with getting them to actually be matte at other places, but she made sure that they were exactly how I wanted them, even with the polish giving her issues. The price is a little more then I usually spend, but honestly, it's so worth it. I will definitely be returning!