I received a VIP invitation card as a present from my fiance and was excited to see all the services the VIP package offered for just $65.
I called them right away to book my appointment for this week since I knew I had time off. They informed me that all bookings for the VIP package have to be a week in advance, and you can only use one service per visit. Also, they do not book weekends for the VIP package services at all. For a salon, those are way too many restrictions.
Also, I have heard from other people that they have tried to book in the afternoon after work, but had no luck whatsoever. So they have had to take time off work just to go for an appointment, which was not worth it.
I believe first impressions are vital to businesses. Having flexible booking schedules for your clients is important for any business, not just salons. I will try to book my appointments just to use up the gift card that was given to me, but I do not look forward to it.