I ordered the Jalapeno Melt burger and the Outrageous fries with pepperjack cheese, bacon bits, and outrageous sauce. The burger meat was dry, and the lettuce was soggy. The stuffing inside the burger was unique, but didn't offset the lack of flavor of the burger meat. The buns were served plain with no toasting or other preparation evident. It seems like they are banking on the novelty of having stuffing inside a burger and not putting much effort into the rest of the burger.
The Outrageous fries were just ok. They were cooked slightly more well done than I would have liked, yet still had a soggy texture to them. There was not enough of the topping to justify the amount of fries that they served.
I ordered for pick up, showed up 20 minutes later, and waited another 5-10 minutes for my order. The restaurant did not seem to be busy at that time. The staff members were nice and professional.
For the price and taste, I'd prefer In-N-Out to this restaurant, but I'll give it another try someday.