Please do not use this practice. Do yourself a favor and find another one! Both my children were established patients but I was not. I rarely get sick and only go to the doctor when I do not feel well. I was assigned to them through my insurance provider so it never occurred to me I needed a "well visit" before they would see me for any type of medical problem. Especially since the first time they saw my daughter was not for a well visit but for a medical treatment issue.
I ended up needing to see a doctor, and got told by them that since I was not established patient they could not see me. When I say could not see me I do not mean not see me that day but could see me in a day or two later, but not see me in general. However, they could see me in six weeks for a well visit, but only for the well visit and not for what needed medical attention for at that time. I asked the lady if there was anything they could do seeing that both my kids were established patients and I was assigned to them by my insurance provider but all I got was stonewalled.
I ended up seeing a great CMC provider who was able to address my issue in a timely manner. I am now moving my children out of this practice and absolutely refuse to go back.