I frequent this Sprint store all of the time simply because of the wonderful associates. Yesterday my husband and I went in at about 6 pm hoping to get some answers to a recurring problem with his Note 5. Let me just tell you Matt(tttttt) was nothing short of amazing. He went above and beyond to help my husband with his phone issues. Matt didn't rush just because the store was closed and explained everything in great length...stellar customer service. We went in with the mindset of just getting my husband's phone fixed and walked out of there with a phone....a watch....speakers...case...etc...LOL. The team is great! Thank you Matt for all of your assistance!