I'd give them 5 stars because my brows were nice after, but the whole process made me not put 5 stars. Customer service counts, and what I consider a 5 star eyebrow place is one that makes sure they do it fast but WELL. Fast is so good because that shows their skill especially when they do your brows perfectly in 3 minutes!
Usually when I get my eyebrows threaded it takes like 5-10 minutes (usually less) and that way it doesn't hurt as much and all that. But when I came here because my place was full with customers that day, I was called up by a lady (I wanted Diya because everyone recommended her but I got someone else) and she sat me down. She worked on my eyebrows for literally 18 minutes and this was including being done, and then saying "wait one more" and working on it again. She did that about 3 times like she was done and then she'd ask me to wait because she found another thing to thread. And then I already looked in the mirror and said it's great! And she said wait and sat me down and worked on it again. I was patient though. I had a flight to catch after that so I was slowly getting impatient so when I went up to pay, the card thing wasn't working which is fine, that's not her fault. She called someone to do it for her and it worked.. She also asked me to put in the screen my name number and etc, like most places do but I said "I'm sorry I have to go I have a flight" and she looked at me with an attitude and gave me attitude for the rest of the payment process! When she turned the screen towards me to choose the tip, she literally looked over to look at what tip I'm going to put and I hate when people do that! Like I'll tip don't worry jeez.... When I finished the transaction I stood there incase there was anything else like a receipt or anything I need to sign idk? And she just stared at me while I wait and then says ... "BYE!" like I'm sorry I was waiting for a receipt maybe? :/ Anddddd I just walked away because that was so rude of her I didn't wanna deal with it