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  • Very disappointed with my trip here! To start off I called in to place my order at 11:15 am and arrived around 11:40 am to get it because I was told it would take 25 minutes. When I arrived, I was told it was not ready. At 12 pm I asked again and the lady said they were still working on it. When they finally gave me my order, I thought I was set to go, as I am about to get in my car the other man that worked there screamed "Lady, come back! You're order is wrong!" I find it extremely rude and unprofessional that my order wasn't ready until 12:15 pm (ONE hour after I called it in) and that he had to scream across the parking lot like that. On top of that, when I went to pay, the lady would not take my restaurant.com gift certificate. It was not expired or anything but she did not honor it. As an establishment, I think it's deceiving for customers to buy the gift certificates and not be allowed to use it. Okay now about the food. I ordered the 1 waffle with 3 wings and 1 waffle with 4 tenders. The food was alright, nothing special. The waffle was burnt and chewy. I only liked the sauce that they put on the wings and tenders. Never going here again. I will wait until the next time I go to LA for Roscoes Chicken and Waffles!
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