Horrible service by Scott J. Very poor service. I had never been here before and was not prepared for the "process" it was for the staff to take and prepare a to-go order. I waited in a busy staff area next to the soda machine, where I was told to stand, under a big pink to go order sign for over 25 mins. I also heard the staff speaking poorly about me and that they had forgotten to put a portion of my order in..not a pleasant experience and management was the worst part. Scott J needs an attitude check. I'm the paying customer, it's his job. If he doesn't like his job (clearly) he should get a new one.