The quality of this location has gotten better. Probably the last several times I've been there my order has been perfect. The food is always good. Employees however are always a little off. The line prep people have been great the last few times. But there's this short woman that seems to run the place. She has long conversations with me and asks personal questions when customers are around and waiting behind me. It holds up the line and while the line is getting longer she'll stop paying attention to the customer paying, and start chirping at her employees. Sometimes when I ask for my order to go, she'll say "No, stay. Why don't you have it here?" She has literally enticed me to stay by offering me a free drink. And it worked.