Technically knowledgeable staff? check! Consistent quality in prompt problem diagnosis and repair? check! Respectful and courteous customer interactions? check! Goes out of their way to offer better than competitive pricing? check! Respected by other auto shops? check! Thoughtful amenities e.g. shuttle service, car wash, comfortable waiting area? check! Regular coupons? check! Longevity in the community? check! Follow-up calls after each repair? check! Sets the gold standard for a successful, local business? check! Over the last 2 years, 3A has demonstrated it all in their relationship with my older Murano . Everyone at 3A, you're the best!