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  • Last night my party of 6 arrived at 5:30 and was told there would be a 70 minute waitwhich we decided was acceptable because i had visitors from out of state that were anticipating this wonderful experience that Rustlers Rooste had been hyped up to be. After waiting 70 minutes I checked with the hostess and was informed the wait would be seated shortly. After another 30 minutes I checked in to no avail. My party had become restless and Hungry. We did contact a manager who said he would get us a table next, but after 2 hrs waiting without being informed of any extensions in wait time or reasons given, we left and will not be returning. I am soo disappointed that what was supposed to be a fun excursion with family and friends went so badly and ended up going home without dinner. Driving in from the West valley and friends from Mesa left empty bellied and disheartned. Please review your protocol for seat times so others are not given a false hope
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