The first time I went here I had Lexi. She was very patient with me, explained everything, and answered all my questions. I have been going back to her for the past 7 month and will continue to use her because she is so awesome! She remembers my sensitive skin and always wants to chat about what's new. She's quick and thorough; the whole experience isn't awkward at all. If you go to this salon, make sure to ask for Lexi!