I came across the reviews, and feel like I have to add some comments that was unfairly made by tenants. I am landlord myself and my property was managed by the property management company. I have had reasonable tenants that we issue the full refund since they were responsible. and there were less responsible ones we had to pay so much to clean after.The property management company would work with us and tenants closely to make sure all the parties' interest were protected. So people, before you write an irresponsible review to hurt people's business, please consider what you have done yourself.