8/16/16- Terrible service from Lynelle. Slow and inattentive. Constantly looking for her and asking other personnel to go find her. Then I was forced to pay 20% gratuity,- when the service provided deserved no more than 10%. I brought my clients here for a business luncheon and was embarrassed that I chose Cili for this luncheon. Calamari was super salty. Shrimp in Shrimp Tempura tasted bad. It's a shame that someone doesn't have to provide excellent service because they know they will get 20% gratuity (no matter what type of service is provided),- simply because of the size of the party (which was 8 people). I will never return to this restaurant again. The one bright side was the level of service from the car valets. They were friendly, very welcoming and efficient.