I went in on a Saturday afternoon it was a little busy. Ended up waiting for an hour just to sit in a pedicure chair without any water. I waited for another 20 mins before I decided to leave. Maybe the wait wouldn't have been so bad if the A/C was turned on. Also, while waiting an eternity I noticed a giant bug on the wall, only to find more when I used the restroom. I work in a customer service based field so normally I understand things can happen. However, they should of at least said the wait was over an hour or even offered a cold beverage. This was my last time at darling nails.