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| - I've been coming here for a while now, and I want to like it because it reminds me of my many stomping grounds at my alma mater, the University of Michigan. (I have lots of fond memories of the Michigan League, and the Michigan Union.)
Great things: The overall feel is very collegiate - I see lots of professor types, international students (from Europe and Asia), and music students (CIM). I've had many work-related meetings here too.
They have Case wifi and free parking in the back, which is helpful at a university. They also have quiet study rooms upstairs.
They have a great selection of teas. One of my favorites is Russian Country, which my friends find obnoxious because it's so smoky.
Not-so-great things: The food selection, pastries, and service. The food is overpriced and it doesn't look generally appealing. I had a Mediterranean salad from amir- they were skimpy on handing out pita bread to accompany the hummus, lentil salad, and chickpea salad. The coffee is pretty much average. The pastries are usually old, never fresh.
As for the service, I'm usually met with a lot of snark or attitude. I'm tempted to bring them down to one star for this unless they change this soon!
Oh, and it's cash only like many places in Cleveland.
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