Having worked at a Little Caesar's years ago, I can say that I know what goes on in the back of the restaurant. Here, it seems as though they have a working system in the back with respect to making the pizzas, but customer service is bad. The staff here are more concerned with what's going on after work or who's dating "so-and-so" that the customer is more of an inconvenience than anything. A boost in customer service would do wonders for this place.