I have been to several Jack Astors locations in the GTA and this is by far the WORST location to visit / being a party. I had my birthday here about 2 weeks ago: The service was incredibly slow (the restaurant was only half full), our servers never checked up on us (unless we flagged them down), water was never refilled (some people in our party didn't even receive water), cutlery was non-existant and dirty plates were never removed - my buddy had a plate of chicken wing bones sitting in front of him for over 3 hours (gross!). To top things off, the server(s) messed up our bills. People in our party had things on their bills that they never ordered. This would be understandable if we moved seats throughout the course of the night but we didn't. When we tried to explain the situation to our server she was extremely rude and replied by saying, "that is why you check your bills" (which is what we were doing...). I love JA (they have the most amazing chicken fingers) but PLEASE don't come here if you want good service. Go to the Front Street West location or any other location.
Apart from the horrible service, the food is great (no complaints) and the atmosphere is great.