WORST CUSTOMER SERVICE EVER!!!
I honestly wish I could give this place no stars. I was appalled at the restaurants complete lack of regard for their customers. I arrived with 20 women (two of which were pregnant) for a bachelorette party dinner. We had an 8pm reservation that we had made weeks in advance. The restaurant even called us that afternoon to confirm the reservation. Our table was not ready when we arrived and we were all forced to cram into the entryway to wait. There was no place at the bar or anywhere else for us to sit or even grab a glass of water while we waited. At 830 we asked if we could get some appetizers and drinks while we waited. They refused to do so. They finally sat us at 9pm, an HOUR after our reservation. What did they do to make up for it? NOTHING! We repeatedly asked the manager, waitress and hostess to bring appetizers to the table immediately on the house. They brought 3 small bowls of edamame and one glass of champagne for the bachelorette whose night they had ruined.
I am astounded that a restaurant would leave 20 guests waiting over an hour without offering them a beverage, appetizer or even an apology. In fact, rather than trying to apologize or make it up to us with a free round of drinks, they claimed it was our fault because they did not take reservations. Um, why did you call to confirm it then?
Our experience was so awful that when we finally got to our second stop, the W, we toasted to "no longer being at stingray sushi." It was that bad. The food was decent but they were so rude and put such a damper on our bachelorette's night that I will never go back. They do not deserve a cent of people's money that they clearly don't respect or appreciate.