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| - For me, customer service is everything, at Sayers Club it isn't. If you have questions, issues, work with your patron, and they'll be loyal to you. Don't refuse, or say no. Sorry. Tough. Especially when it's a reasonable request.
I originally intended on attending a Hollywood event by Sayers, but after finishing buying a ticket, I noticed the ticket was for Las Vegas. Your website redirected me to Vegas instead of Hollywood. This is a programming error, I selected Hollywood.
All I asked is for a refund, exchange, or something, so I can go to Hollywood instead of Vegas. I still wanted to be a patron, but instead, I get a flat out no. We don't do that.
Blanket policies are the worst, it shows you don't care about your customer and only want the money. So enjoy my $90 Sayers SLS, I won't be attending. I hope it was worth losing a customer for life.
I'll be sure to tell plenty of other people to avoid you at all costs as well.
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