I went there for a girlfriend's bachelorette and the service was terrible! We went on a sunny Saturday afternoon, it wasn't too busy and they were well staffed. They came to take our orders after an hour since we were seated. We did flag down a waiter and all she said was, "okay," and walked away. After our orders were taken, we waited yet almost another hour before our tea pots and fondue arrived. To be quite honest the food did not make up for the long wait. The fondue for 4 consist of a little bit of pretzels, grapes, banana slices, their homemade marshmallow and marcaron disks. Tiny portions and very much overpriced. What took them so long to make the tea and fondue? It seems like everything is prepared and all you have to do is plate. I Will Not Recommend This Place To Anyone!