Update - I went by today and it's permanently closed. A shame.. I guess the bagels were getting smaller for good reason...
Being from NY, I began to lose hope on finding a good bagel... until I found this place thanks to Groupon. The bagels are really, really close my perfect NY bagel.. by far the closest in Charlotte (probably the South).
I honestly go there just for the bagels most of the time, but the sandwiches are pretty good. The tuna is super! The bagel prices aren't cheap, but worth it. I did notice a slight reduction in size the during my last visit. I am planning to go back today, so I'll update this review accordingly!
Reasons I didn't get 5* are:
- the ordering process takes too long. This would be the only bagel place I've been to without a menu-board, therefore there is normally a line. Once you reach the cashier and takes your order, the staff is not very streamlined. I would suggest all staff in the front take orders, then go to the cashier once the order is prepped and pay.
- the coffee bar is nice, but I prefer my coffee done up behind the counter so it's quicker in-and-out.