WORST PLACE EVER
We had to book this place since it was a last minute thingi.
1) huge never ending lines (approx. 40 mins wait). Only 2 people at the counter who were extremely slow.
2)horrible rooms. Old stinky. The A/C did not turn on for a while.. and when it did the whole night there was this noise of some sort, sounded like Crickets. bathrooms were run down and toilets stained.
3)Customer service was the worst i have ever seen in any part of the world. I wanted to reserve late checkout.. called them and was on hold for good 25 mins. After that they hung up without answering!!!!!!!!!!!!!
4)The whole place looked rundown..
5) Parking was a night mare... There was no parking available with tons of cars waiting in the queue.
6)Location is awful. Still not bad location for the price though.
7)In the morning the maid knocked at our door at 10:00am.. to ask us if we are leaving at 12 so she can come clean !!!!!! ... never saw this before...
8) They forgot to reserve our rooms. They misplced the reservation documents and were not ready to look up on computers with my email, credit card, confirmation number. I had to call up the website i booked it thru to clear the mess. It ended up being Riviera's fault and the manager was cold about it.. and said... "IT HAPPENS"...
PLEASE PLEASE PLEASE AVOID THIS DISASTEROUS PLACE... I M SURE U WILL FIND SOMETHING BETTER OTHERPLACES.... worst palce ever