-0 stars if I could. I went here for an oil change and for my convenience because it's closer.
To make the long story short, they called me to let me know my car is ready BUT they found out that I need new hoses because they were leaking and it's made out of EXPENSIVE material so it's gonna cost me lots of money and alot more!
I showed my boyfriend the paperworks that will cost me $2,362.85 to be exact, imagine that?!! I thought I'll need a new car instead of spending that much money but I was wrong! Thank goodness his friend works at Valvoline and was ready to help me with my car. He saved me thousands of dollars!
Don't let Big O tires fool you! Especially this location. They will take advantage of you if they can! Especially for ladies out there, get a 2nd opinion or do your research first, before even thinking about saying yes to their recommendations. Take a before and after oh your engine too if you can so you know if they messed with it on purpose. DON'T EVER TRUST THEM!