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  • I wrote to customer service because I am in utter shock that their membership fees that are normally $55 skyrocketed to $100! Here is their response: (my original email is at the very bottom and their canned response is below). I guess the simply don't care. And by the way...I didn't even renew so there is NO refund needed Sams Club! You're missing the entire point. Subject Membership Fee to High Response By Email (Marianela) (03/02/2016 02:16 AM) Michelle, Thank you for contacting Sam's Club in regards to cancelling your membership. You may visit the Member's Service Desk at your local Sam's Club to cancel your membership to receive an immediate refund. Requesting to have your membership cancelled over the phone or through the mail is also an option. However, keep in mind it can take 6-8 weeks to receive. Regards, Marianela Sam's Club Member Service Center 2101 SE Simple Savings Drive Bentonville, AR 72716-0745 MY ORIGINAL EMAIL TO CUSTOMER SERVICE BELOW: I am very unhappy with Sam's Club right now. We have been members for YEARS! Many years! It appears that Sam's now charges $100 to renew a membership. No wonder for the HIGH PRESSURE at checkout that you make the clerks push for! If you renew on a prorated cost it doesn't seem so high. I don't care that I get cash back! It seriously disturbs me that you would do this It seems sly and shady. Sam's club is losing my business. I will be going to Costco now. Please consider THE REASON people choose Sam's Club is because we, as consumers, know that this is essentially Walmart. We are looking for Walmart prices! If we wanted Costco prices we would go to Costco. Bye Bye Sam's club. I refuse to pay this inflated membership fee! OH and by the way! You're Twitter handle is WRONG! There is no way to reach you by Twitter! My assumption is your bad publicity was out of hand and so you removed your Twitter account. Unreal. ----- Single Comment Alert | Feedback from OpinionLab | Dates: 03/01/2016 12:30 PM to 03/01/2016 12:45 PM CDT Frequency: Every 15 Minutes | Domain: www.samsclub.com | Path: | Threshold: 1 | Sent: 03/01/2016 12:50 PM CDT ----- Question Reference # 160301-003835 Date Created: 03/01/2016 02:00 PM Date Last Updated: 03/02/2016 02:16 AM Status: Resolved [---001:002387:30395---] S SamsClub.com Questions to me 9 hours agoDetails This message has been modified to fit your screen. Tap here to show original. Image Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. Thank you for allowing us to be of service to you. Subject Membership Fee to High Response By Email (Marianela) (03/02/2016 02:17 AM) Question Reference # 160301-003835 Date Last Updated: 03/02/2016 02:17 AM Status: Resolved [---001:003133:36641---] Reply Forward Reset your password YYesterday Yelp Reset your password You emailed us because you lost your Yelp profile password. As much as we'd
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