We love the dog salon, and our dog Jack is a regular here.
The reason for the 4 stars is that it's common for the front desk attendant to answer the phone when customers like myself are waiting to check in or check out our pets. I believe the in-person customers should take precedence.
They can do wild colors and cuts with your pets, though we stick with just the standard bath and blowout. One additional thing we love is that they always send Jack home wearing a colorful bandana!