We arrived at 4:15 and were seated after a few minutes of disorganization at the hostess stand. Taken to a table inches away from 4 empty booths. Inches. I asked if we could have a booth. "Wait a second". Comes back and asks if we mind waiting awhile for a booth. I asked why. Because we don't have a server there yet. Inches. 4 minutes later the booths are 100% full. One of them served by our SAME server!! 4 minutes. My husband ordered a double cheeseburger. Medium "we can only make those well done". ?? Found out why. I ordered a regular cheeseburger. It came without cheese. But it a single was thicker than the little flattened well done prices of jerky put together that he got. After about 6 minutes, the server asked how we were. I pointed out the lack of cheese on my so-named entree. She brought me a slice warmed from the grill (actually a nice touch but weird). All in all a disappointing visit. Yes maybe our expectations of burgers from a steak restaurant were high, but it's about more than the meal. Hit or miss at this location. The head hostess I'll call her, probably front of house manager, comes across * itchy and bothered every time we've come here.