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  • The worst experience I've ever had! My husband went into their office to fix his front tooth in January. They pulled what was left of his front tooth out. He had a crown in there previously. They quoted us $1,100 for their services. We paid $760 of that. In the middle of everything they informed my husband that our insurance was not going to pay their amount since they pulled a perfectly good tooth. They wanted us to pay the rest of our portion and the insurances portion. Yeah, that wasn't happening. They told us to put another claim in with the insurance and really that was their mistake. After battling them since January about my husbands mouth... He's received threatening phone calls and abusive behavior from the office staff. Offering no resolution to the issue. I contacted our insurance and they did pay their portion. Plus they have our $760 and they are over charging us an additional $100 that they claim our insurance didn't pay for. For 7 months my husband has had a temporary bridge in his mouth and the office staff will not resolve the billing issue. This morning the lady in billing called my husband at 6:39 am to harass him about the remaining balance and threatening to send us to collections and not fix his tooth. These people are horrible and I've never had such a horrible experience in my life! Do not go to Las Vegas oral surgery! Worst customer service and patient experience ever!
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