| rev:text
| - OK, the reviews don't lie.
I FINALLY got around to buying dental insurance, and was having a nightmare experience with getting it set up. Took weeks, actually. Jessica, the receptionist, was incredibly patient and helpful. She even had me talk to another gal in the office to ensure the plan I was selecting was accepted by the practice. Couldn't have been sweeter and nicer about the whole thing.
So, my visit. When I walked in, the staff was just finishing up lunch. TOGETHER. Seriously, how many of you actually like your coworkers enough to want to have lunch with them? It spoke volumes about the office. They then offered me the remaining pizza they were having. Incredible.
After I completed my brief paperwork, Jessica gave me a full tour of the office. She made me feel like I was a new roommate, but one that she already REALLY REALLY liked from bio class. I felt like family.
I then had my x-rays taken, and Dr. Tran came in to examine me. She couldn't have been warmer, and completely focused on me and my teeth. Most dentists blow in with an attitude like they have better places to be. NOT Dr. Tran.
First off, she gave me a face, neck and inside mouth/gum exam. I have NEVER had a dentist do that. And frankly, they all should. Very impressive. Then she reviewed my xrays, while asking me about any concerns I had with my teeth. She explained what was causing my tooth pain, and how the tooth I thought was hurting, was actually a different tooth. lol She offered treatment options, and explained the pros and cons of each. She didn't try to upsell me on anything, and was content to let me live with things as they are for a while, before we take any next steps. Again, a first, as most dentists are looking for the $$$.
They give you a remote control during your cleaning, with TV on the ceiling. I watched the King of Queens, and first time in my life, I laughed repeatedly during a cleaning. lol
The hygienist, a very sweet and gentle Polish woman (apologies, I did not get her name!! :( ), kept stopping to make sure I was OK during the cleaning. She explained each step as we went. Honestly, I forgot she was there and what she was doing, I was so relaxed and into the TV show. lol
I got my toothbrush and toothpaste on the way out, an appointment for 6 months from now, and truly the best dentist experience of my life.
Yelpers definitely got this one right. :)
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