This is a great service - normally a family member can watch my two cats while I'm away, but I was taking a weekend trip and no one was available so I called this service. They have a (very!) extensive questionnaire to learn about what you need and your animals, and also had a free consultation/visit, where Caitlin came to meet my cats before I left for my trip. I can't recommend Caitlin enough - she's wonderful, and if I ever am in need of cat sitting again I'll definitely return to this service.