We eat at village inn quite often I normally have great service. But tonight was a different story. First took us about 5 minutes to be greeted, when server came took our drink and dinner order at the same time. I never got the salad I ordered. We sat a long time with no refills. There was a manager that just stood at the front I overheard him talking to another employee about other employees
I am a manager at a restaurant and servers make mistakes so I am not even made about the salad or the drinks
I am more upset that never once did a manager walk around and see how tables were doing, what can of manager just stands in one spot the whole time