Swiss Chalet used to be my boyfriend's all time favourite restaurant, however I've always kinda disliked it. I was even more disappointed to see that they took out fish and chips from their menu. Our server told us the removed all the good items, thats sad to hear that your employees don't even like your food.
I ended up getting the butter hot sauce quarter chicken with seasoned fries and garlic beard. And my boyfriend got the half chicken with a salad and garlic bread as well.
Food quality has gone down, A LOT. Even my boyfriend a proud lover of swiss chalet said not only has the portions gotten a lot smaller but the taste is not there.
I know the fries are the same as New York fries and harvey's not they were not good; they were crispy but not hot. Also the garlic bread it came to me cold, and rock hard. I told our server and she apologized and brought us two new orders of them. You had to eat them quick or else they'll become that rock hard, cold bread again.
I mean Swiss Chalet has been around for a while, and they were good before. But I guess you have to cut corners somewhere to make profit. Our server however she was one point! Giving us great service, too bad the food could not meet that.