Huge room for improvement both on drink quality and service.
Having another Aroma Espresso Bar in Markham is definitely exciting. Being relatively new, there were so many things went wrong during my visit.
I have been to quite a few Aroma in GTA and pretty familiar with the menu and set up. So I was quite disappointed with this location.
I ordered a London Fog to stay. The cashier did not take my name, I guess since the cafe was not busy. So while I patiently waited for my drink to be ready, and after 10 minute I went to the counter to check. Apparently, it was sitting on the counter and no one even bother to let me know.
Nothing was provided to stir my drink. When I asked at the front, the barista held me a long plastic spoon. Huh?
People here were all busy greeting their friends when they walked in. I feel just so unwelcome as a paying customer.