Bryan is very knowledgeable, very efficient, very helpful and very focused on fixing the problem!! My AC guy repaired a wire that had melted in my AC unit, but when it was turned on, the circuit breaker tripped. The AC guy didn't know what else to do to fix it, because it was running within specs. I called Bryan, based on Yelp reviews, and he did everything he could to help me diagnose and fix the problem over the phone - he was truly trying to save me the cost of a service call. He had to come anyway and found that it was a very simple problem that was easy to fix, but the AC guy just didn't see it. Will definitely use Bryan again!!! Really, really nice guy who gets the meaning of customer service!