A+ Excellent customer service and attention to detail! We have purchased two beach cruisers here in the past and had been bad about upkeep and maintenance. Showed up 1.5 hours before closing and were able to get new chain, pedals, grips and a few other accessories installed and got the bike tuned up, cleaned and oiled and now looks brand new. (It had bird poo and a lot of AZ dust on it) Adam the bike tech truly is a master at his craft! A million thanks for your patience, expertise and excellent customer service.