As I walk in I stand there and stare at the menu for a few seconds I hear the owner rudely talking down to one of his employees for making a mistake at the register. She apologized to him but he chastised her for it and continued to lecture her about it. After he was done bickering I proceeded to make my order. I ask for an 8 inch on white, he asks what number...I thought he meant what size sandwich so I again say an 8 inch, he rudely asks the same question looking aggravated instead of politely asking what I would like on my sandwich and then dramatically points at the numbered options on the menu as if I were stupid. His own employees silently apologized to me while putting vegetables on my sandwich and again at the register. What kind of owner berates his own employees in front of customers and treats his customers this way? This isn't the first time I have had rude service by this person but it is the last.
**Update**
The Port of Subs is a franchise that cares about their locations and services. Surprisingly I was contacted by a franchise field consultant regarding my review and I am satisfied with the actions taken. Unfortunately you cannot control every franchise owners poor customer service. Port of Subs has great sandwiches and I will continue to visit other locations.