Thanks you Terry Smith for being extremely courteous and professional, we appreciated it very much.
They have kiosks now and the traditional agents, and as both seem to work out okay, the kiosk powered down on us in the middle of our rental agreement. Guess those need more work before phasing out people altogether.
Car was clean and new, Terry made the process very easy in the garage. Water on hand and all. Return was a breeze and we were handed a receipt and we're off to catch our plane.