The employees and the customer service was very good. Everyone was extremely attentive, so in that area, I don't have any compaints. Now, for the food, I ordered a chicken sandwhich and coming from a culinary background, I know for a fact they steamed the chicken on the grill or skillet by hitting the breast with water and covering it with a lid. It was like rubber and was not seasoned, absolutely nothing, no flavor. My sons burger was very blah. If you are going to charge these prices.....at least knock my socks off.