Displeased over and over and over again. A couple months back, while driving through the drive thru, our car drove over a DITCH in the middle of the drive through, and damaged the rim. After calling the Wendys and being redirected multiple times eventually leading to the corporate phone number, we left a complaint. They called back with not an apology, but with the words "Claim Denied". After continuing to visit the Wendys as it is the only convenient location for us, they continue to screw up orders with the most recent one being forgetting dressing and croutons for a Cesar salad, leaving just lettuce. Also asked for hot sauce for my chili and just after asking I got the food to find that there's no hot sauce. I really feel I should get AT LEAST an apology, but I know even that is too much to ask from them...