I own a 2011 535i and had some concerns about my oil and coolant levels in my car. I had brought my car in a couple of months prior for a complete check-up and couldn't understand why the indicators would be coming on already. I called IAUTOHAUS and when I expressed my concern about the indicators in the car that said service was needed, Josh was quick to offer assistance and made arrangements for transportation while they looked over my car! Turns out that due to the amount of miles I had been driving and that were already on the car, it was indeed time to 'top off' my fluid levels again. He explained further that this would need to be done again within the next 6-9k Miles (again because of mileage & make of car) to keep the car running at its prime. I appreciate that Josh was so very helpful, accommodating and informative. I was pleased with the service I received and am thankful for all that he did to alleviate my concerns with my 'new baby'. Will be back