I sent this email to the owner:
Hello Brian,
I'm very disappointed with the service I received from your establishment today.
As you can see from the receipt, we ordered almost 4.00 worth of supplements to each of our smoothies, this would cause an overflow to our drinks, which should have been given to us automatically.
To my dismay, we only received the amount that poured in our cup, and when I asked for the extra, I was told I had to pay extra for that.
The worker stated that was your own policy after I informed her that the other Tropical Smoothies give it automatically.
That was extremely appalling to be told I have to pay extra for the "extra" when I already did in fact pay for it when I added all those supplements.
This is not good business practice if this is in fact how you run your business.