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  • TERRIBLE SERVICE! i came here on a Saturday afternoon with my family to celebrate my dad's birthday and I have to say after coming to this location on several other occasions I'm not sure I would come back after this visit. The food was the typical Cheesecake Factory experience. I ordered from the skinnylicious menu and the sausage flatbread was good. The other 11 people in my party also seemed satisfied with the food. Now for the service this is where I had to give a lower rating. Obviously with a larger party there will be some challenges but I honestly have never had a problem like this before. Our server started out with the worst attitude when he came over to our table because we immediately wanted to order our drinks but he insisted on introducing himself first and denying our orders until this happened. Then he got into an argument with my sister about the fact that he wasn't able to do his job because we knew what we wanted right away, isn't that a servers dream? The rest of the service continued with a passive aggressive tone from our server and then a second loud argument with my aunt over his behavior. She ended up not ordering anything and the whole experience honestly ruined my dads birthday celebration. About half-way through the evening, the manager finally came over to talk to us and from that point on we didn't have any problems. However the special night was already ruined so it didnt really matter. I also told our server about the birthday celebration so they could bring my dad a treat but we never got it and I honestly didn't feel like asking again after the night we had. I am not a fan of this restaurant in general and I certainly won't be back to this location anytime soon.
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