I came here a few months ago and experienced amazing service and a great pedi. I have a wedding this weekend and decided to stop by for a quick pedicure. Today was my last trip to Lili.
When I got there, everyone stared at me. There were no clients but 3 employees. Whatever- I can look past that. For $18, I'm not expecting the red carpet. I told them I needed to be quick and they were cool with that. I got in the chair and she started the pedi. The nail service was great......here's where it got cray. They have a flat screen that you can watch from your pedicure chair. Last time I was there they played music and then short clips about celebrity nail salons- I really enjoyed it. This time, one of the employees was playing YouTube videos (ON THE FLAT SCREEN RIGHT IN FRONT OF ME) of how to do prosthetic halloween make up: a nail through a finger, flesh eating virus, etc. As you can imagine, these images were disturbing. I could feel my stomach turning so I just kept my head down....but I could still hear it all. I think they noticed towards the end that I was uncomfortable so they turned the sound off...but HELLO! I was so upset i was trembling by the end. It was all in plain view! I get that I shouldn't expect the most luxurious pedicure, but this was a little much. I tipped my tech but I let the YouTube gentleman know when I checked out that I would not be coming back and that it was the most uncomfortable pedicure of my life. His response? "I'm sorry...?" Do not step foot in this "business."