We contracted Song to fix our refrigerator about a month ago. He gave us an estimate over the phone and came the next day, because it was not an emergency. He ended up fixing our refrigerator and the cost did not exceed his estimate. He did a very good job. We waited a couple of weeks to put a comment here to make sure there was no problem. So happy we do not need to buy a new refrigerator! We would highly recommend him for appliance repairs.